This is the privacy statement of Scotwork Limited. We are committed to ensuring your privacy is protected. Any information you provide to us will only be used in accordance with this privacy statement.
This statement contains the following information:
Types of personal information we collect
We may collect, use and store different types of personal information about you, which we have grouped together as follows:
|
Types of personal information |
Description |
|
Contact |
Your name, email address and telephone number. |
|
Social-demographic |
Demographic information such as gender, post code preferences and interests. |
|
Contractual |
Details about the products and services we provide to you. |
|
Communications |
Information you supply in letters, emails and conversations |
|
Behavioural |
Details about how you use our products and services |
How we use your personal information
In general terms, we collect and use personal information to:
More specifically, the table below explains how we use your personal information and the reasons that we rely on in doing so. Where these reasons include legitimate interests, we explain what these legitimate interests are.
|
What we use your information for |
Our reasons |
Our legitimate interests |
|
· To deliver our services · To make and manage customer payments · To manage fees, charges and interest due on customer accounts · To collect and recover money that is owed to us |
· Contractual performance · Legitimate interests · Legal obligations |
· Being efficient about how we fulfil our legal and contractual duties · Complying with regulations that apply to us |
|
· To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance and audit |
· Legitimate interests · Legal obligations |
· Being efficient about how we fulfil our legal duties · Complying with regulations that apply to us
|
|
· To improve our products and services and keeping you informed of new services and information you may find of interest |
· Consent · Legitimate Interest |
To ensure the financial viability of the business |
|
· To exercise our rights set out in contracts and agreements |
· Contractual performance |
Fulfilling the terms of contracts |
Where we collect your personal information from
We may collect personal information about you (or your business) from the following sources:
Data you give to us:
Data we collect when you use our services:
Data from third parties that we work with:
Who we share your information with
We may share your personal information with the following third parties:
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”
How we use your information to make automated decisions
When providing our services, we sometimes use systems to make automated decisions based on personal information we have, or have collected from others, about you and/or your organisation. This helps us to ensure that our decision-making is as efficient as possible.
The types of automated decisions we make are as follows:
If you choose not to give your personal information
If you choose not to give your personal information it may prohibit us from fulfilling our contractual obligations to you and we may not be able to provide the services you have purchased.
How long we keep your personal information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means we will generally hold your personal information for a minimum of 7 years after the end of our relationship with you. We may also hold your personal information for marketing purposes for so long as we have your consent or are legitimately carrying out marketing activity. If you wish to know how long we may hold your particular personal information as a record of a particular matter then please e-mail info@scotwork.com.
Where we hold your personal information internationally
Your data is held on a Microsoft Azure secure server in a data centre in Dublin with a backup server in Amsterdam. Microsoft security procedures meet rigorous industry standards for compliance.
Using our website
Data you provide via our website will be used to:
We will seek your consent for information to be sent to you on the website and provide the opportunity to opt out of further contact with us at any point.
Your rights
Access to your information – You have the right to request a copy of the personal information about you that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have the right to ask us to delete personal information about you where:
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Portability – if we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
Automated processing – if we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained by contacting our Database Manager on the telephone number +44 (0)141 357 3989.
This privacy statement was last updated on 1st May 2018.
Contact information and further advice
Academy Office Business Park, Building 11000, 51 Gower Street, Glasgow, G51 1PR, UK
Registered in Scotland, Company no. SC535142, VAT no. GB GB853 0886 09
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office:
Online: https://ico.org.uk/global/contact-us/email/
By phone: +44 (0)303 123 1113
By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Dear Sir/Madam, we wish to inform you that Regulation (EU) 2016/679 (GDPR) governs the methods and limits of personal data processing.
Based on the provisions of the regulation, your data will be processed in a lawful, fair and transparent manner.
Your data will therefore be collected for specific, explicit and legitimate purposes and will be processed for a determined period of time and, in any case, not exceeding 10 years from the last contact.
That said, pursuant to Article 13 of the GDPR, we hereby provide you with all the information you need, attempting to answer the main questions you might deem appropriate to ask us:
For the establishment and performance of our contractual relationship, we do not require particularly sensitive data. We therefore ask you to provide us only with your personal details (name, surname, business email) and certain contact details so that we can manage your accounting position (e.g., for issuing invoices) as well as to better organise our services.
The data you provide by responding to this email will be sent to two different Data Controllers:
The data you provide will be processed for the following purposes:
a) Purposes connected and instrumental to the obligations arising from the contract (e.g.: management of bookings and administrative position). Educational purposes also fall within such scope. In this regard, recordings of courses may be made which will be viewed within the same session to highlight attitudes and inclinations in participants' negotiation skills. At the end of each day the recordings will be deleted.
b) Marketing (mailing lists and various advertising, including follow-up and telephone contacts).
c) Statistical purposes, although, it should be noted, in this case the data will first be anonymised and then processed in aggregate form.
Scotwork Italia S.r.l. (as well as Scotwork Limited) will not carry out any further processing in the absence of your prior consent or other "Legal Basis" that justifies, pursuant to Article 6 (GDPR), the use of your personal information.
Your data may be disclosed to third parties solely for the purpose of fulfilling contractual and/or legal obligations. In any case, before disclosing your data, we will take care to properly appoint third parties through the stipulation of "Data Processor" appointment agreements with which the operations delegated to the third party and the security measures to be adopted in order to best protect your information will be analytically outlined.
You are in no way obliged to provide us with your personal data.
However, the provision of data functional to the processing referred to in letter (a) is necessary to enable us to properly perform the contract. This processing does not require your consent; however, any refusal on your part to provide such data will result in the impossibility of continuing our contractual relationship.
Differently, the provision of data for the processing referred to in letter (b) is to be considered optional and any refusal to provide such data will not in any way prejudice the possibility of proceeding with the performance of the contract you have entered into with Scotwork Italia S.r.l..
Finally, the processing of data referred to in point (c) involves their use in an anonymous manner, and does not require your consent in this regard.
No! Once you provide data you will always have the possibility to affect their processing.
In particular, pursuant to Article 15 of the GDPR, you will always have the right to obtain from the data controller confirmation as to whether or not processing of personal data concerning you is underway and, in such case, to obtain access to the personal data and to the information indicated in the aforementioned article.
Furthermore, you are granted the right to obtain, pursuant to Articles 16 et seq. of the GDPR, the rectification, erasure and restriction of processing of your personal data held by the controller. Finally, you are granted pursuant to Article 77 of the GDPR the possibility to lodge a complaint with the supervisory authority of the Member State in which you reside/work or of the place where the alleged infringement occurred.
To exercise these rights it will be sufficient for you to contact the Data Controllers (indicated in point 2 of this document) who will respond, separately, for their respective areas of competence.
Your data will be managed for the sole purposes indicated above and, therefore, no intervention by decision-making processes by computer programmes is envisaged.
We remind you that for the conduct of the course, recordings of the exercises will be made and the videos will be used for the sole purposes permitted by the laws in force and attributable to the processing indicated above with letter (a) with respect for decorum, dignity and your reputation. Furthermore, your recordings will not in any way be disseminated outside of the courses.
Gentile Signore/a, desideriamo informarLa che il Regolamento (UE) 2016/679 (GDPR) disciplina i modi ed i limiti del trattamento di dati personali.
Sulla base di quanto stabilito dalla normativa, i Suoi dati saranno trattati in modo lecito, corretto e trasparente.
I Suoi dati saranno quindi raccolti per finalità determinate, esplicite e legittime e saranno trattati per un periodo di tempo determinato e, in ogni caso, non superiore ad anni 10 dall'ultimo contatto.
Ciò premesso, ai sensi dell'articolo 13 del GDPR, con la presente Le forniremo tutte le informazioni di cui ha bisogno, cercando di rispondere alle principali domande che potrebbe ritenere opportuno rivolgerci:
Per l'instaurazione e l'esecuzione del nostro rapporto contrattuale, non necessitiamo di dati particolarmente sensibili. Le chiediamo quindi di fornirci solamente la sua anagrafica (nome, cognome, e-mail aziendale) e taluni dati di contatto così da poter gestire la Sua posizione contabile (es. per emissioni di fatture) nonché per poter meglio organizzare i nostri servizi.
I dati da Lei comunicati rispondendo a questa e-mail verranno inviati a due differenti Titolari del Trattamento:
I dati da Lei forniti verranno trattati per le seguenti finalità:
a) Finalità connesse e strumentali agli obblighi derivanti dal contratto (es: gestione della prenotazione e della posizione amministrativa). Rientrano in tali scopi altresì le finalità didattiche. In tal senso potrebbero essere effettuate delle riprese dei corsi che verranno visionate nell'arco della medesima seduta per evidenziare attitudini e inclinazioni nella capacità di negoziazione dei partecipanti. Al termine di ogni giornata le riprese saranno cancellate.
b) Marketing (mailing list e pubblicità varie, compresi follow-up e contatti telefonici).
c) Scopi statistici, anche se, si precisa, in questo caso i dati saranno dapprima anonimizzati e poi trattati in forma aggregata.
Scotwork Italia S.r.l. (così come anche Scotwork Limited) non effettuerà alcun trattamento ulteriore in mancanza di un Suo previo consenso o di altra "Base Giuridica" che giustifichi, ai sensi dell'art. 6 (GDPR), l'utilizzo delle sue informazioni personali.
I Suoi dati potrebbero essere comunicati a soggetti terzi al solo fine di adempiere ad obblighi contrattuali e/o di legge. In ogni caso, prima di comunicare i Suoi dati, sarà nostra premura incaricare opportunamente i terzi mediante stipula di accordi di nomina a "Responsabile del Trattamento" con i quali verranno delineate analiticamente le operazioni delegate al terzo e le misure di sicurezza da adottare al fine di tutelare al meglio le Sue informazioni.
Lei non è in alcun modo obbligato a fornirci i Suoi dati personali.
Tuttavia, il conferimento dei dati funzionali al trattamento di cui alla lettera (a) è necessario per consentirci la corretta esecuzione del contratto. Tale trattamento non necessita del Suo consenso; tuttavia, un eventuale Suo rifiuto a conferire detti dati avrà come conseguenza l'impossibilità di proseguire il nostro rapporto contrattuale.
Differentemente, il conferimento dei dati per i trattamenti di cui alla lettera (b) è da ritenersi facoltativo ed un eventuale rifiuto a conferire tali dati non pregiudicherà in alcun modo la possibilità di procedere con l'esecuzione del contratto da Lei stipulato con Scotwork Italia S.r.l..
Infine, il trattamento dei dati di cui al punto (c) prevede l'utilizzo degli stessi in maniera anonima, e non necessita di un suo consenso a riguardo.
No! Una volta conferiti i dati avrà sempre la possibilità di incidere sul loro trattamento.
In particolare, ai sensi dell'art. 15 del GDPR, Lei avrà sempre il diritto di ottenere dal titolare del trattamento la conferma che sia o meno in corso un trattamento di dati personali che La riguardano e, in tal caso, di ottenere l'accesso ai dati personali e alle informazioni indicate nel suddetto articolo.
Inoltre, Le è riconosciuto il diritto di ottenere, ai sensi degli articoli 16 e seguenti del GDPR, la rettifica, la cancellazione e la limitazione al trattamento dei Suoi dati personali in possesso del titolare. Infine, Le è riconosciuta ai sensi dell'art. 77 del GDPR la possibilità di proporre reclamo all'autorità di controllo dello Stato membro in cui risiede/lavora oppure del luogo ove si è verificata la presunta violazione.
Per esercitare tali diritti Le sarà sufficiente contattare i Titolari del Trattamento (indicati al punto 2 del presente documento) i quali risponderanno, disgiuntamente, per le proprie aree di competenza.
I suoi dati verranno gestiti per le sole finalità sopra indicate e, pertanto, non è previsto l'intervento di processi decisionali da parte di programmi informatici.
Le ricordiamo che per lo svolgimento del corso saranno realizzate le riprese delle esercitazioni ed i video saranno utilizzati per i soli scopi consentiti dalle leggi vigenti e riconducibili al trattamento sopra indicato con la lettera (a) nel rispetto del decoro, della dignità e della Sua reputazione. Inoltre, Le Sue riprese non verranno in alcun modo diffuse all'esterno dei corsi.
